The paper settings in the print driver do not match the paper loaded in the paper tray. Clean the rollers Dust or paper residue on the rollers inside the product or the two-sided printing accessory duplexer can cause paper feed issues. Please try again shortly. Wait for the product to complete a job or to display an ‘ Out of paper ‘ message before reloading paper. Make sure that all the paper in the stack is the same size and type.

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Select Toolsand then select Align Print Cartridge.

HP Officejet J All-in-One Printer series User Guides | HP® Customer Support

Be careful not to push the paper in too far, which can cause paper jams. Already have an HP account? When the issue is resolved, you can resume loading paper according to j64400 paper tray capacity specifications for your product.

Press the Power button to turn on the printer.

Follow these steps to run an automated tool to clean the cartridges if you found defects on the test page. For example, if you have The software installation prompts you to ofricejet the cable if needed. Click File, and then click Print.


Place it close to the computer during the installation procedure. The paper trays are empty or overloaded.

HP Officejet J6400 All-in-One Printer series User Guides

Check the condition of the paper. Europe, Middle East, Africa. Make sure that all the officemet in the stack is the same size and type and is free from rips, dust, wrinkles, and curled or bent edges. Open the cartridge access door.

How does HP install software and gather data? We are unable to determine your warranty status for the product and serial number provided. Please try again shortly.

Open HP Device Manager. Click the button that opens the Properties dialog box.

HP Officejet J All-in-One Printer – Driver Downloads | HP® Customer Support

Reload paper that has been in the photo tray for a time. Prepare for installation You must have the following items before you install the printer on the wireless network. Asia Pacific and Oceania. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. You need to use 10 to 25 sheets of paper only for purposes of these troubleshooting steps. Place the sample in the ofvicejet tray when you package your printer for shipping.


HP Officejet J6400 All-in-One Printer series Product Information

Align the printer If you replaced any depleted cartridges, align the printer again. Please return to the product information page and verify the numbers provided or try again later. Prevent paper feed issues Follow these guidelines to help prevent paper feed issues:.

Examine the printer alignment page Check the alignment page to see if it printed correctly. Select your operating system gp versionChange Detected operating system: Press in the release button on the right side of the door, and then pull the door away from the product.

One or more of the values entered is not permitted.

The printer software opens. How to align the printer The HP product prompts you to align cartridges every time you install or replace a cartridge. If the self-test report does not printcontinue with the next solution.